0 Shares VRS090 – How to make your international guests feel at home We’ve had friends staying from UK for the past two weeks, and been in long discussion about the differences between the UK and Canada, from driving on the other side of the road, to their expectations of shopping and eating out. I remember my first trip to the US and being completely thrown by four-way […]
0 Shares VRS089 – Keeping on the Right Side of Your Vacation Rental Neighbours In this episode Mike and I sit down and chat about two issues that affect every vacation rental owner – neighbour relations and general safety, and discuss the importance of emergency planning. I brought up the topic of keeping on side with the neighbours because I’m personally affected by super-noisy rental guests next door this […]
0 Shares VRS088 – August Mash-Up With Matt Landau This month Matt and I talk about a couple of issues raised on the Inner Circle in the last few weeks. One member reported that his agency calls for his Home Away listings are being diverted to a call centre in Jamaica which has raised some interesting questions. It seems that HA are having some […]
0 Shares VRS087 – CEO and Founder of Canada Stays Mark Bordo Some years ago when Cottage Blogger was in its infancy, and the cottage rental market here in Ontario was meeting some challenges of change, I came across a new listing site. Cottage Country.com was a start-up, and at first glance seemed like every other listing site that was sprouting up at that time. They were […]
0 Shares VRS086 – 10 Ways to Create a Great First Impression Each week as the summer goes on, our rental agency deals with myriad issues. Most of them are minor – items left behind, appliances needing repair, requests for early check-in and late check-out etc. Occasionally, a bigger problem arises like this past week, where an administrative error on our part had a family arriving at […]
0 Shares VRS085 – Elaine Watt from Holiday Let Success It is always a real pleasure to speak to another podcaster and in this episode my guest is the host of the Holiday Let Success podcast – Elaine Watt. Does that sound familiar? Well yes, Elaine also interviews vacation rental experts, owners and rental guests. She is also a vacation rental owner and passionate about […]
0 Shares VRS084 – July Vacation Rental MashUp with Matt Landau From macerating toilet issues to a visit from an Al Jazeera journalist to the future of the vacation rental industry, Matt and I explore what’s happening in our different parts of the world and within the wider business. I wanted to know what he thought about the sort of damage issues that can impact owners […]
0 Shares VRS083 – A week in the life of a vacation rental manager Happy Canada Day! (and US Independence Day in a few days) I love this time of year and the pride I feel as a ‘New Canadian’ but I do have a price to pay as the CEO of a Vacation Rental Management agency as the green flag is lowered on our high season. The festivities […]
0 Shares VRS082 – Successful Owner Series With Donna Martinez of Sea Ranch, California I am a member of Matt Landau’s “Inner Circle” which is a great forum for owners to share resources, experiences and to learn from each other. That’s where I first came across Donna Martinez. Donna has been renting her property in Sea Ranch, California since 2013 – a short time to turn this beautiful home […]
0 Shares VRS081 – How Millennials Book Vacation Rentals with Matt Landau In a week where we have dealt with hundreds of requests from groups of people in their 20’s and early 30’s, looking to book larger properties from our inventory, it was timely to read Matt Landau’s latest post on the Vacation Rental Marketing blog. He has recently returned from a trip he took with 3 […]
