0 Shares Let’s say Goodbye to Rules and Regulations in Vacation Rental As a transplanted Brit I remember the comedy surrounding Butlin’s holiday camps with their regimented programmes, and rules and regulations for being a good guest. We’d like to think that way of relating to customers has long gone and we treat our rental clients with respect and trust, but I still come across evidence that […]
0 Shares Adding Value for Your Guests with a Rainy Day Book We’ve got guests going into Osprey Cottage tomorrow and with a forecast of four days of rain, I am hoping they will find something to do from our Rainy Day Activity Book. This was something I started a couple of years ago after a guest at the cottage called and just asked the question, […]
0 Shares How to Educate Your International Guests When we came to Canada on vacation and rented our first lakefront cottage there was huge excitement in the family. All focus was on the location and what we were going to do when we got there – swim; fish; sip G & Ts as we watched the sun go down, and enjoy a lot […]
0 Shares To greet or not to greet – that is the question “When renting a vacation rental, do you want a detailed meet and greet from the owner or would you rather just get on with your holiday?” This question appeared on Twitter this morning and it was very topical since we were discussing exactly the same thing yesterday while we were preparing our cottage for our […]
0 Shares How to Handle Guests With Colic You check your property at the end of a rental and find some damage. First of all you decide if you’ll accept it as normal wear and tear and simply fix it; put it down to experience and add the renters to your blacklist, or whether you will make a claim on the damage deposit. […]
0 Shares It’s Time to Renovate The Cottage Guide This is such a great time of year for planning. We are scheduling in some renovations for the cottage – new kitchen flooring, deck remodelling – and a whole bunch of repairs. But while I leave that to the experts, I’m doing a renovation that can be planned and implemented from the comfort of my […]
0 Shares Five Complaints That Can Easily Be Prevented Put yourself in your rental guests’ shoes. Perhaps you live in a high-rise condo building. You have a small balcony overlooking another high-rise condo building, so the only time you can enjoy fresh air and better views is when you get away from home. You’ve rented a cottage and spent the last few months counting […]
0 Shares Are High Maintenance Guests Your Best Assets? It is likely that most of your vacation home rental guests will be of the low maintenance variety. They book; pay their money; arrive at the designated check-in time; leave promptly on the last day, and apart from a few lines in the guest book, you may never hear from them again. Sounds ideal? Sure, […]
0 Shares Seven Keys to a Happy Rental Season Hopefully, your rental season has kicked off on a positive note, and all will run smoothly through the summer. Your renters will all be totally knocked out by your property, won’t bother you with any issues, and you’ll get to the end of the season without a single problem. And pigs might fly………. Seriously, if […]
0 Shares What Should Your Guests Bring To The Cottage? New owners often ask what they should provide for renters to ensure their cottage rental vacation gets off to a good start. I like to hear this because it tells me the owners are already feeling a responsibility to their clients, which is not always the case. I recall hearing of a situation where a […]
