0 Shares VRS172 – 10 Reasons I Will Not Be Inquiring About Your Vacation Rental Property Do you ever wonder if your listing is attracting people to inquire about your property? Perhaps you see the stats that show how many have looked at it…but you didn’t get the inquiries or bookings that would make that number seem realistic. Could it be something in your listing that is moving them onto the […]
0 Shares VRS134 – Filling a Unique Niche in Vacation Rentals with Dianne Denton It’s always a pleasure to talk to owners about their properties, and even more so when they are as unique as Dianne Denton’s Sea Horse Diamond Beach Cottage. Not only is this a gorgeous property, with a swimming pool and a short walk from the beach, which would be an attraction for anyone, but it’s […]
0 Shares VRS133 – Getting Ready For My Vacation Rental Season It’s that time of year again. The cottage country tradition in Ontario has been part of the culture for generations, and in many areas the families that make the trip have been going to the same cottage for years. Then there’s the new Canadians – our most recently arrived immigrants who learn that the annual […]
0 Shares VRS112 – The Step by Step Foolproof Process to Delight Your Guests When I talk to an owner about delighting guests and what that means to them, they will invariably talk about the first impression their guests have of their property, the guest gift they leave, and the amenities they provide. But there is so much more to creating happiness than the origami towel in the shape […]
0 Shares VRS090 – How to make your international guests feel at home We’ve had friends staying from UK for the past two weeks, and been in long discussion about the differences between the UK and Canada, from driving on the other side of the road, to their expectations of shopping and eating out. I remember my first trip to the US and being completely thrown by four-way […]
0 Shares VRS086 – 10 Ways to Create a Great First Impression Each week as the summer goes on, our rental agency deals with myriad issues. Most of them are minor – items left behind, appliances needing repair, requests for early check-in and late check-out etc. Occasionally, a bigger problem arises like this past week, where an administrative error on our part had a family arriving at […]
0 Shares VRS069 – What’s Cooking at Your Vacation Rental with Rachel Miller Rachel Miller is a food writer, chef and cheese lover who joined me to talk about her experiences of being a vacation rental guest who loves to cook. I came across Rachel after she wrote a piece for the Phoenix New Times called Tips and Hacks for Baking in Your Vacation Rental. Needless to say […]
0 Shares VRS063 – I really want a pool for my Vacation Rental but….does it sell more chickens? I’ve bought and rented out seven properties in the past dozen years or so, and am getting quite adept at knowing what will please our guests and keep them coming back for more. And that is the key….if the new addition will attract more guests and repeat renters, then I’ll evaluate the decision to buy […]
0 Shares VRS060 – Touch Stay: The evolution of the welcome book with Andy McNulty From the founder of Getaway Earth and Vacation Insider Guides, comes Touch Stay – the “Online Welcome Pack for the Digital Age”, and it was a real delight to have Andy McNulty back on the show to talk about it. This testimonial from a Touch Stay client shows that Andy has found that sweet spot […]
0 Shares VRS042 – Creating a Vacation Insider Guide with Andy McNulty My guest on this episode is passionate about the vacation rental business, and although he doesn’t own a property himself, he has been a powerful advocate for delivering great information to guests, for many years. Back in 2007, Andy McNulty, together with a business partner, founded Getaway Earth. The site aimed to create a space […]
