0 Shares VRS064 – How to use reviews to grow your vacation rental business Reviews are more than just an opportunity to pat yourself on the back and bask in the glow of compliments about your home and the service you give. They are also a reservoir of suggestions, recommendations and ideas that can provide you with so much information on what you could do to improve the experience […]
0 Shares VRS060 – Touch Stay: The evolution of the welcome book with Andy McNulty From the founder of Getaway Earth and Vacation Insider Guides, comes Touch Stay – the “Online Welcome Pack for the Digital Age”, and it was a real delight to have Andy McNulty back on the show to talk about it. This testimonial from a Touch Stay client shows that Andy has found that sweet spot […]
0 Shares VRS058 – A Customer Service Revolution in Vacation Rentals with John DiJulius Vacation rentals and customer service go hand-in-hand, and we have it covered– or so we believe. We all like to think we are offering amazing service to our guests – we respond quickly to their inquiries; deliver a beautiful home with lovely décor and comfortable beds, and provide them with comprehensive information on the property […]
0 Shares VRS052 – How podcasting can benefit the vacation rental industry with Cliff Ravenscraft The Podcast Answer Man I’ve been podcasting for around 2 years now and it’s been a blast. Not only has this grown my community online but it’s given me the opportunity to meet so many other podcasters and find out how it is benefiting them as well. I put a lot of this success down to the Podcasting A […]
0 Shares VRS047 – Getting to 100% Vacation Rental Occupancy with Julia Hill Julia Hill is a dynamo! In a mere 2 years she’s taken her ‘wonky pink cottage’ on Florida’s Atltantic coast to maximum occupancy, just about finalized the purchase of a second much larger property, and been a panelist at the Home Away summit in Fort Lauderdale. In this episode you’ll hear how all that has […]
0 Shares VRS043 – A Melting Pot of Complexity – Reinventing the Vacation Rental Industry with Richard Vaughton My guest in this episode is a microbiologist turned vacation rental guru, or maybe just an everyday genius who made a career change that is benefiting hundreds of owners and agencies worldwide. If you are a regular on the vacation rental LinkedIn groups you will have come across Richard Vaughton, who shares insightful views and […]
0 Shares From 7 properties to 200 – Tips for starting a vacation rental agency As this business attracts more people who want to really succeed, many are seeing the benefits of either buying additional properties or helping others manage theirs. Perhaps you are an Owner Manager. You have your own vacation rental properties – maybe a couple of condos or houses in the same complex or area. Many followers […]
0 Shares VRS042 – Creating a Vacation Insider Guide with Andy McNulty My guest on this episode is passionate about the vacation rental business, and although he doesn’t own a property himself, he has been a powerful advocate for delivering great information to guests, for many years. Back in 2007, Andy McNulty, together with a business partner, founded Getaway Earth. The site aimed to create a space […]
0 Shares How to Create a Vacation Rental Alliance and Beat the Bans I live on a dead end cottage road, with one property beyond me before the road ends. It’s a quiet spot and we are rarely disturbed by neighbours. But for the last few nights, the rental crowd in the property next door have partied into the early hours with pounding bass, raucous screaming and shouting. […]
0 Shares VRS039 – Creating a Vacation Rental Owner Network The growth of the big listing sites and the move away from a relationship based transaction between guests and owners is driving more owners towards ways of connecting with customers on a more personal level. Having your own website, becoming a local expert by blogging and podcasting, and creating a solid presence on social media, […]
