All posts in "Service"
0 Shares

Does Your Vacation Rental Feel Like Home?

  I wanted to share a blog post I read today on At Home in Tuscany because it says very succinctly what renters want when they book a vacation home.  The post is written by Pauline Kenny, someone I admire hugely for the knowledge and information she shares on the vacation rental business, from a […]

0 Shares

What’s the Cost of Doing This Vacation Rental Business?

I’ve heard the phrase, “It’s the cost of doing business” on several occasions recently and thought it would be interesting to reflect on what this actually means. I use it myself at times when I feel a grumble coming on about having to replace the mesh in yet another screen door ($30 + time), or […]

0 Shares

Who Wants Happy Vacation Rental Guests?

Here’s a note from my guest book following a rainy few days at Osprey Cottage. ‘We came here looking for a place to sleep and cook the occasional meal while we explored the area and did some hiking. Instead, because of the rain, we stayed indoors most of the time but when the sun came […]

0 Shares

How To Create A 5 Star Rental Review Against The Odds

Surfing around Flipkey last weekend I found a review for a cottage which read “It rained, and rained and rained some more.  Our longed for vacation was a complete washout.  The cottage was OK but there was nothing to do in the rain except watch TV. We hadn’t prepared for that. I’m not sure we’ll […]

0 Shares

5 Ways To Prevent Overcrowding At Your Vacation Home

I read a report in a New Zealand newspaper this weekend about a rental agency who had evicted a family who ‘overcrowded’ a vacation rental property under their management.  You can read the article for yourself and come to your own conclusions however there are a few points I wanted to raise. There is a […]

0 Shares

Let’s say Goodbye to Rules and Regulations in Vacation Rental

As a transplanted Brit I remember the comedy surrounding Butlin’s holiday camps with their regimented programmes, and rules and regulations for being a good guest. We’d like to think that way of relating to customers has long gone and we treat our rental clients with respect and trust, but I still come across evidence that […]

0 Shares

How to Love your High Maintenance Guests

We like to think we have everything covered in our vacation rental cottage. A good web site; pre-arrival information; a welcome letter, and a comprehensive cottage guide. We only live 10 minutes from our cottage and let our guests know that if they have a problem, they just need to call and we’ll be there […]

0 Shares

Adding Value for Your Guests with a Rainy Day Book

  We’ve got guests going into Osprey Cottage tomorrow and with a forecast of four days of rain, I am hoping they will find something to do from our Rainy Day Activity Book. This was something I started a couple of years ago after a guest at the cottage called and just asked the question, […]

0 Shares

How to Educate Your International Guests

When we came to Canada on vacation and rented our first lakefront cottage there was huge excitement in the family. All focus was on the location and what we were going to do when we got there – swim; fish; sip G & Ts as we watched the sun go down, and enjoy a lot […]

0 Shares

Why Complacency Won’t Get Vacation Rental Bookings

So what is going on in the vacation rental market? Is it booming? Are we in a slump? According to Property Wire, many areas of the US are reporting a downturn with competition high and the expectancy of a last-minute market driving discounts and deals, while here in Ontario, we’ve just experienced our most active […]

1 5 6 7 8 9 11
Page 7 of 11