0 Shares VRS051 – 12 Things That Shouldn’t be Seen in a Vacation Rental It’s been a while since I had a rant so I guess the time is ripe to get back to basics and list out all those things that give vacation rentals a bad rap. In my day job as the CEO of a Vacation Rental Management Agency I see a lot of properties. Owners send […]
0 Shares VRS049 – How One Sentence Ignited a Firestorm and Other Highlights from the VRMA Conference 2014 Just a few years after a ‘Save the VRMA’ campaign was launched and membership had slumped, this year’s VRMA Conference hit a record with over 1000 attendees, and it was great to be there and be immersed in the industry for 3 days. It’s not inexpensive to attend a conference. Flights, hotel room, meals and […]
0 Shares The 10 Habits of Remarkable And Successful Vacation Rental Owners Over the past ten years in my cottage rental business as well as through this blog and podcast, I have talked at length with hundreds of vacation rental owners, many of whom have been amazingly successful. Those who have achieved great success share a set of perspectives and beliefs and habits. They: 1. Treat their […]
0 Shares Instant Gratification and Other Guest Expectations – How the Vacation Rental Business is Changing A late night phone call on the Friday of a holiday weekend (Canadian Thanksgiving). An expectation that there would be ‘instant gratification’. After all, it’s possible to order a pizza, book a flight to San Diego, and speak to a help-desk person in India to deal with a computer issue, so why not book a […]
0 Shares VRS045 – Managing Multiple Vacation Rental Properties with Oregon Owner Debi Hertert Debi’s story of buying, renovating and marketing four separate (and very different) vacation rental properties is motivating and inspiring. From a career in patient care to a rewarding business in guest care, Debi has used all her skills of understanding the needs of people to create a welcoming environment and it shows in the consistent […]
0 Shares Let’s rent out our vacation home…. As part of my day job as an agency owner, I regularly view vacation homes and continue to be surprised by the perceptions of owners as to the rental potential of their properties. To prevent a wasted journey I have a lot of requirements to be met before a viewing, one of which is that […]
0 Shares It’s Time to Buy the Next Vacation Rental Home Over the past 12 years I’ve owned seven vacation homes – at one time we had five on the go – but mostly we have bought and sold as the market has evolved. Currently, I’m managing two – Osprey Cottage (bought in 2005) and Kingfisher Cottage (bought in 2012). The process of selection has always […]
0 Shares VRS043 – A Melting Pot of Complexity – Reinventing the Vacation Rental Industry with Richard Vaughton My guest in this episode is a microbiologist turned vacation rental guru, or maybe just an everyday genius who made a career change that is benefiting hundreds of owners and agencies worldwide. If you are a regular on the vacation rental LinkedIn groups you will have come across Richard Vaughton, who shares insightful views and […]
0 Shares VRS042 – Creating a Vacation Insider Guide with Andy McNulty My guest on this episode is passionate about the vacation rental business, and although he doesn’t own a property himself, he has been a powerful advocate for delivering great information to guests, for many years. Back in 2007, Andy McNulty, together with a business partner, founded Getaway Earth. The site aimed to create a space […]
0 Shares The Information Super Highway – The Key to Vacation Rental Guest Satisfaction It’s that time of year again. The dock will be coming out of the water; the boat has gone to be shrink-wrapped for winter; and I’m going to clear the garage out in the vain hope that we can actually put a car in there this year And… with summer over, we are in full […]
